Support

What is Woopid?

What does "Take a Step Back" and "Moving Forward" mean?

What is the Library and how do I use it?

What are Bundles?

How do I search?

What are Custom Tutorials?

How do I add a video to my Favorites?

How do I send a video to a friend?

What is the "Find Resources" button?

What is the "Social Bookmark" button?

How do I contact Woopid?



What is Woopid?

Woopid is a video tutorial website which aims to empower people by giving them access to thousands of free and practical video tutorials, allowing them to learn about their computer and other gadgets. Every video is made with the knowledge that both a beginner or an advanced user may be watching, and through our unique "Take a Step Back", "Moving Forward" system, we're able to ensure all levels of computer and gadget users aren't confused about what they're watching. Learn some new tricks, make better presentations, network your computer and more.

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What does "Take a Step Back" and "Moving Forward" mean?

Below every video you watch on Woopid.com, there is the "Take a Step Back" and "Moving Forward" sections. This is unique to Woopid and is what enables each video to be short and to the point. The way it works is simple, say you're watching a video which shows you have to make a great looking holiday card, complete with family photos. So you've watched the video, and you're excited to get started; the problem is, you don't know where to find the program you just saw used, you don't know how to transfer those family photos sitting on your digital camera to your computer, and countless other potential issues. No problem. Just take a look at the "Take a Step Back" section; you'll find all the videos you need to watch to answer all those questions you have. After you figure everything out and you made your card, now, you want to know what else you can do. Thats when you look at the "Moving Forward" section. Learn how to add other enchantments to the card, print the card, and more. Using these two sections you're ensured never to be lost or confused, and you'll always have more videos to watch to explain more exciting and relevant options.

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What is the Library and how do I use it?

The Woopid video library is the listing of all the videos Woopid has to offer. To access the library, click on the "View Library" button on any page. You can view videos in 3 organizational options; by Subject, Title, or Vendor. Clicking on Subject will display videos based off their main category; Hardware, Mac, The Internet, or Windows. Clicking on any of these main categories will further narrow down your selection. Clicking on "Title" will display videos based off their name, for example, iPhone, or eBay. Clicking "Vendor" will display videos based off the company that produces the software or hardware. You'll find large vendors such as Apple or Microsoft listed, as well as smaller and lesser known companies that provide valuable and helpful software. New video tutorials are constantly added to the library.

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What are Bundles?

Bundles are collections of videos which are related to each other in some way. For example, one bundle Woopid has is "Beginners Guide to Excel 2007". Clicking on that bundle would list 10 or so videos which are great to watch if you're just beginning to use Excel 2007. Another example of a bundle would be "Top 10 Tips and Tricks for Windows Vista". You can access featured bundles on the homepage, or view all bundles by clicking on the "Bundle" button on the top of every Woopid page. New bundles are added all the time.

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How do I search?

Searching is easy on Woopid.com. On every page, there is a search box. As soon as you start typing, results start to appear. As an example, let's say you're using a Mac, and an icon that's always been on your dock is all of a sudden missing. You could start typing "missing dock icon", and before you're even done typing, you'll see the "Restore a Missing Dock Icon" video appear. This makes it easier for you to find what you're looking for, since you can change what you're typing in the search box to see what will appear, without having to press the "search" button every time, not finding what you're looking for, and then starting over. Only the top 5 results are shown when you start typing, if you don't see what you're looking for, click on "View All Results" on the bottom right of the search pop up box to view all search results.

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What are Custom Tutorials?

Woopid is a video tutorial site, and we want to help you. While other sites offer you help through text replied answers, Woopid helps you with video tutorials complete with sound and callouts, such as arrows and zooming. If you cannot find the video you're looking for already on the site, you can request a custom tutorial to be made for you. You can start by clicking on the "Request Tutorial" button on the top of every page. There you'll be able to explain what it is exactly you want shown to you. After submitting a request, a member of the Custom Tutorial Team will review your request, and possibly contact you if they have additional questions. Once approved, you'll receive an email detailing your request, with an option to purchase the tutorial for a fee. Tutorials start at $3.99.

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How do I add a video to my Favorites?

Woopid allows you to add any amount of videos to your favorites list. After you've created an account on Woopid.com, you can click the "Add to Favorites" button beneath every video you watch. After you've added a video, you can view these videos in your Favorites section, by clicking the "Favorites" button found on the top of every page.

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How do I send a video to a friend?

You can easily send videos to family and friends by clicking on the "Share Tutorial" button below every video you watch. A popup appears allowing you to enter in who you would like to share this video with, along with an area for you to enter in a private message. If the video you want to share is in your favorites list, you can click on the "Favorites" button on the top of any page, and then click on the "Send to Friend" button, and fill out he same form mentioned before.

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What is the "Find Resources" button?

Clicking on the "Find Resource" button below every video will display related links to the video you're watching. For example, if you're watching a video about creating an AIM account, and then downloading AIM, links to those respective webpages will be included. Links are also provided in the "Find Resources" section that allow you to easily purchase any software or hardware you find interesting in the video that you may not have.

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What is the "Social Bookmark" button?

The "Social Bookmark" button below every video is there to allow you to easily send a video to social bookmarking sites. Doing so allows you to easily share content you feel would be valued by others in these communities. Social networks include Digg, Facebook, StumbleUpon and more. For example, if you find a video you think your Facebook friends would enjoy, you can click the Social Bookmark button, and then Facebook; the video or other content will then be posted in your Facebook feed.

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How do I contact Woopid?

Please send all inquiries and suggestions through our contact form.

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